Xfinity is a trading name of Comcast Cable Communications, used to market consumer cable television, internet, telephone, and wireless service provided by the company. Say a command. Before you move to the methods make sure there is no problem with the batteries and hardware of remote. But using Alexa as your TV remote requires a bit of know-how. After the basic understanding of the nature of this problem, let’s move towards the methods. Press and hold the. Also if it was already programmed and suddenly stopped working, then you can reset it and see if it works. New batteries. If someone calls your Xfinity Connect Voice phone number, we can forward that call to four other phone numbers of your choosing. Xfinity voice remote not functioning correctly. Thanks for the input. I am just a customer, volunteering my … hide. Unlike most remotes, the Comcast X1 has voice capabilities. Follow the instructions to pair your Remote for Voice Control. ", Allow five minutes for your primary DVR TV Box to reboot. x Close Dialog. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Xfinity voice remote not functioning correctly. The remote is now paired and voice commands should work when you hold down the VOICE CONTROL key. After updating the software of your TV, the remote may need to be paired again in order to have voice search functionality. … Press 9-8-1. This thread has been locked by the moderators of r/Comcast_Xfinity. Push your Microphone button to tell your remote to listen to you. Free e-mail watchdog. Plug the power cord back in to your TV Box. VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. Auto Detection. if there is no protective cover over the remote that might be blocking audio, I'd drop by the xfinity store for a new remote (keep old one they don't want it). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am not a Comcast Employee. save. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. Here are two ways to reset your box. However, there have been several reports by the user that their Xfinity remotes are not working, whether the new remotes or old ones. level 2. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! There can be a chance of the remote and device (box) not communicating well. Viola! Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. Only button working is to power off the TV. This works in most cases, where the issue is originated due to a system corruption. On one tv the voice remote works fine. Then, follow the same steps for each one of your other TV Boxes. 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. It was successfully paired with our tv (volume, mute, channel, etc. share. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. But it appears to not be 'listening' to voice commands. We found out some of the reasons, due to which the remote cannot be working properly. 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Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. icon-microphone. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. You can do that by … Look for the microphone mark or button. Solved. Only button working is to power off the TV. report. Weknowtheanswer. Need to pair with another box? Email notifications for new voicemails. My xfinty Comcast voice command remote is not working? ABOUT; FIND THE ANSWERS. I called customer service. If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. Yeah, could just be a bad remote. Xfinity store gave me a new remote thinking that would solve the problem. Wait for the beep. Not sure what to say? everything else with the remote works fine, I have replaced the batteries etc but still no luck . thanks Light works in red and green but very dim. The XR11 has a microphone button to allow users to operate the set-top box with voice … Search by channel, show, actor, genre and more. icon-microphone. Fast-forwards Xfinity On Demand and recorded programs. Here's a quick n easy way to turn on the voice remote on the Xfinity X1 platform. … Update: see comments. Any fixes or replace? Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. TV Remote voice command not working "Somethings not quite right! Method 2: Resetting the Xfinity Box. Once you’ve clicked the microphone button, the X1 Platform begins to listen to your request. Quickset Features. Then I decided to change the batteries. Press and hold SETUP until the LED turns GREEN. Honestly, I did not have this problem with XR11 voice remote that I used with my other DVR and wonder if I should ask to replace this with other version. With Xfinity Connect Voice, you never need to miss a call. Tweet. Any fixes or replace? Pair the Touchpad Remote Control with Your Android TV. New batteries. Check out this list of Xfinity X1 Voice Remote commands and turn channel surfing into a thing of the past. ", "Voice commends aren't working right now, try again later! I tried resetting, turning box off and on, etc. Voice button Close. This mark … change the cable going into the box and press the voice button If all the above methods are not working, then you can try resetting your Xfinity box. any help appreciated . Unplug the power from your primary DVR TV Box for 30 seconds. Also, you can try the “Xfinity My Account” app to reset the box. icon-close. Use your voice to change channels, find shows and movies, and get recommendations. no matter what you command it instantly comes up with "I did not recognise what you said". Lastly, there’s a lot more to dig into on the software side, and there’s a real opportunity to do a side by side comparison … You must allow each TV Box to recognize the primary DVR TV Box (by checking to see if you can access recordings, for example) before moving on to reboot the next.". Learn two ways to fix most problems with the Xfinity Voice Remote. Before you proceed with the troubleshooting steps in this article, first make sure that your remote control supports voice recognition. (Note: not all Xfinity On Demand programs support fast-forwarding.) When you buy the new box or the new remote, you need to program it to make it work. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Release the. If all the above methods are not working, then you can try resetting your Xfinity box. At the end of the article I’ve reposted the official Xfinity Voice Command Tip List as a good reference. 9 comments. 0 Likes Reply. That’ll default it. Advanced Call Forwarding. Solved. Voice commands are now working. You can do that by pressing and holding the “reset” button on it; for 5 seconds. Learn how to troubleshoot remote control buttons that don't work. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. The settings on Xfinity Connect Voice include: Readable Voicemail Notifications. Using voice commands avoids thumbing through menus and can get to what you want to watch much faster. Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. "Somethings not quite right! Skips forward 24 hours in the X1 On-Screen Guide. On the second tv the voice remote does not work. all functioning). 75% Upvoted. Use the Voice Search Function of … Be sure to point the remote at your equipment during setup. 2.) There can be a chance of the remote and device (box) not communicating well. Below are the steps for different remotes, about how to program or reset: If it’s already programmed or programmed with other TV, then you can reset it like this, Also, you can try the reset for the remote then program again. Follow the TV on-screen instructions to enter the 3-digit code that appears. If all the above methods are not working, then you can try resetting your Xfinity box. You can download Restoro by clicking the Download button below. change the HDMI cable and press the voice button. Try holding “setup” until the light on the remote turns green then press 9-8-7. No. Find answers now! Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. I did everything they asked: 1.) If you replace your voice command remote control, the new remote must be paired again in order to have voice search functionality. The Status LED on the Xfinity remote indicates different status conditions. However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. Press and hold the voice command button on your Samsung Smart Remote, say a command, and then release the button. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. Buttons not able to change channels. My xfinty Comcast voice command remote is not working? Thanks for the input. There can be a chance of the remote and device (box) not communicating well. my universal remote "rmcspk1ap1" has recently stopped working in the voice control. Light works in red and green but very dim. 1 Questions & Answers Place. Voice command not working? Press, hold, speak after the tone, and release (only available with X1 Voice Remote). For X1 DVR, after rewinding live TV, this button fast-forwards through the program. Or: Ensure … ... except voice commands. Ensure your cables are tightly secured. Press more than once to fast-forward 2x-5x faster. We investigated this particular issue by going through various user reports and the repair strategies that they used to resolve the issue. Xfinity was installed on two televisions in my home on Monday, March 25, 2020. And they also have the remotes, with different models for different TVs. The TV Box should automatically reboot. Also make sure you do the long reset on the app, not the short. ... Voice Commands don't work on my remote control. Buttons not able to change channels. Voice command instructions. Here are two ways to reset your box. Here are two ways to reset your box. However, it turns out the voice remote does not work with the bedroom companion box. Press the Xfinity button. Automatically detects televisions and audio devices connected to a Set-Top-Box and … You can use a few simple commands to get the most out of your new remote. To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Voice remote not on? A quick guide to the Xfinity X1 Voice Remote, including unique features, shortcuts, and more. Learn how to troubleshoot remote control buttons that don't work. The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. ", "Voice commends aren't working right now, try again later!" Alexa as your TV box for 30 seconds on my remote control, the X1 On-Screen Guide hardware! Sure there is no problem with the remote works fine, I have replaced the batteries and hardware of.., could just be a bad remote bedroom companion box and voice commands n't... 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